WORDS

Growth Team

pHOTOS

Content Team

dATE

1st June 2025

The real cost of discount culture

Chapter 1: Discounts Are a Drug

Discounts work. That is why brands use them. But like most addictive things, they come at a hidden cost. Once you train your customers to expect price drops, you are no longer building demand, you are feeding it with dopamine.

Over time, people stop seeing your product’s true value. The discounted price becomes the new baseline in their minds. And when you try to return to full price? You have to fight your way back.

Worse, your profit margin shrinks while your marketing spend often stays the same. What looked like a short-term boost becomes long-term erosion.


"Every time you discount, you're not just lowering your price. You're lowering your brand."

Chapter 2: You Are Not Competing on Price

Unless you are Amazon or a budget retailer, your brand is not in a price war. You are in a perception war. And constant discounting tells people: "This is not worth what we first asked for."

That is dangerous, especially in categories where brand, story and experience define value. Once trust in your price disappears, so does your margin.

Instead, focus on selling value. Educate, inspire, and create reasons to buy that go beyond price. Strong positioning, content strategy and lifecycle marketing can do more than discounts ever could.

WORDS

Growth Team

pHOTOS

Content Team

dATE

1st June 2025

Chapter 3: Smarter Pricing, Stronger Brands

We are not saying you should never discount. But discounting should be strategic, not reactive.

Private discounts through flows, segmented offers based on lifecycle, or limited-time drops can create urgency without training your entire audience to wait for sales.

Think like a luxury hotel: you never see big discounts on the homepage, but returning customers still receive perks and insider offers. That is value-based selling.

Build your pricing architecture the same way you build your brand: intentionally. Not as a crutch for conversion, but as a tool to drive sustainable growth.

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